Understanding Your Invoice

This guide explains how to read and understand your invoices.

Invoice Components

Every invoice includes the following information:

Header Information

• Invoice Number - Unique identifier for the invoice
• Invoice Date - When the invoice was generated
• Due Date - Payment deadline
• Status - Paid, Unpaid, or Overdue

Line Items

Each service or product is listed with:

• Description - What the charge is for
• Billing Period - The time period covered
• Amount - The cost for that item

Summary

• Subtotal - Total before taxes
• Tax - Any applicable taxes
• Credits - Any credits applied
• Total Due - Final amount to pay

Invoice Statuses

• Unpaid - Payment is due
• Paid - Invoice has been paid
• Overdue - Payment is past due
• Cancelled - Invoice has been cancelled
• Refunded - Payment has been refunded

Downloading Invoices

To download a PDF copy of your invoice:

Go to Dashboard > Invoices

Click on the invoice number

Click the Download PDF button

Questions About Your Invoice?

If you have questions about any charges, please contact our support team with your invoice number.