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Documentation Menu

Billing & Payments

How charges work, where to see them, and what to do when something's overdue.

How billing works

The short version of when, how, and what gets charged.

Payments

Saved cards, payment methods, promo codes.

2 articles

Payment methods

Saving cards, setting a default, removing one.

Using promo codes

Where to enter them and how stacking works.

Invoices & cycles

Billing cycles, invoice receipts, transaction history.

3 articles

Billing cycles & pre-pay discounts

Monthly, annual, or biannual — and what changing cycles does.

Invoices & receipts

Viewing, paying, printing, and downloading invoices.

Transaction history

Every successful charge against your account, with receipts.

Overdue invoices

What happens if a charge fails or an invoice goes unpaid.

2 articles

When invoices go overdue

The exact timeline from "due" to "suspended" to "terminated."

Disputed charges

What to do before filing a chargeback.

Refunds

Refund policy and how to claim one.

1 article

Refund policy

30 days on hosting, no contracts, no hidden conditions.