Subprocessor List
Introduction
This page lists the third-party subprocessors that SUZKO, LLC ("we," "us," or "our") engages to help provide our services. As described in our Data Processing Agreement, we may use subprocessors to assist in delivering hosting services to our customers.
We conduct due diligence on each subprocessor to ensure they meet our data protection standards and maintain appropriate security measures. All subprocessors are bound by data protection obligations no less protective than those in our DPA.
This Subprocessor List is incorporated into and forms part of our Terms of Service and our Data Processing Agreement, and your use of SUZKO services is governed by all three. Where this document addresses a specific subject, it controls over the Terms of Service to the extent of any conflict on that subject.
Infrastructure Subprocessors
These subprocessors provide data center and infrastructure services for hosting customer data.
| Subprocessor | Purpose | Location |
|---|---|---|
| OVHcloud | Bare-metal and dedicated server hosting | Multiple regions (Europe & North America) |
| Limestone Networks | Dedicated server hosting | United States |
| Vultr | Cloud compute and virtual server infrastructure | Multiple regions |
| DigitalOcean | Cloud compute and managed infrastructure | Multiple regions |
| AWS (Amazon Web Services) | Cloud infrastructure and object storage | Multiple regions |
Security Subprocessors
These subprocessors provide security, DDoS protection, and network services.
| Subprocessor | Purpose | Location |
|---|---|---|
| Cloudflare | CDN, DDoS protection, DNS, and SSL | Global (edge network) |
Payment Subprocessors
These subprocessors handle payment processing and fraud prevention.
| Subprocessor | Purpose | Location |
|---|---|---|
| Stripe | Payment processing and fraud detection | USA |
| PayPal | Payment processing | USA |
Software and Platform Subprocessors
These subprocessors provide software and platforms used in delivering our services.
| Subprocessor | Purpose | Location |
|---|---|---|
| Plesk | Web hosting control panel | Self-hosted (our infrastructure) |
| Pterodactyl | Game server management panel | Self-hosted (our infrastructure) |
Communication Subprocessors
These subprocessors assist with customer communications and support.
| Subprocessor | Purpose | Location |
|---|---|---|
| SendGrid | Transactional email delivery | USA |
| Twilio | SMS notifications and 2FA | USA |
Analytics Subprocessors
These subprocessors help us understand how our services are used and improve performance.
| Subprocessor | Purpose | Location |
|---|---|---|
| Google Analytics | Website analytics | USA |
| OpenReplay | Session replay and product analytics | USA |
Subprocessor Changes and Right to Object
We may update this list when we engage new subprocessors or discontinue existing ones. This page is the authoritative record of our current subprocessors, and we post additions and removals here. For material changes—such as engaging a new subprocessor that will process customer personal data—we will provide advance notice before that subprocessor begins processing, so that affected customers have a reasonable opportunity to review the change.
In accordance with our Data Processing Agreement, customers may object to the addition of a new subprocessor on reasonable, good-faith data-protection grounds by contacting us within the notice period. We will work in good faith to address the objection; where we are unable to do so, the customer's rights and remedies are as set out in the DPA.
To subscribe to notifications about subprocessor changes, please email legal@suzko.com with the subject line "Subprocessor Updates Subscription."
Contact Information
For questions about our subprocessors or data processing practices, please contact us at:
SUZKO, LLC
+1 (888) 819-1699 Toll Free (US & Canada)
+1 (317) 854-5007 Headquarters (US Only)
312 N Green St, Suite D
Crawfordsville, Indiana
47933, United States
Last updated: July 16, 2026