Subprocessor List
Introduction
This page lists the third-party subprocessors that Suzko, LLC ("we," "us," or "our") engages to help provide our services. As described in our Data Processing Agreement, we may use subprocessors to assist in delivering hosting services to our customers.
We conduct due diligence on each subprocessor to ensure they meet our data protection standards and maintain appropriate security measures. All subprocessors are bound by data protection obligations no less protective than those in our DPA.
Infrastructure Subprocessors
These subprocessors provide data center and infrastructure services for hosting customer data.
| Subprocessor | Purpose | Location |
|---|---|---|
| OVHcloud | Dedicated server and cloud infrastructure | Global (multiple regions) |
| Limestone Networks | Dedicated server and cloud infrastructure | Global (multiple regions) |
| Vultr | Dedicated server and cloud infrastructure | Global (multiple regions) |
| DigitalOcean | Dedicated server and cloud infrastructure | Global (multiple regions) |
| AWS (Amazon Web Services) | Dedicated server and cloud infrastructure | Global (multiple regions) |
Security Subprocessors
These subprocessors provide security, DDoS protection, and network services.
| Subprocessor | Purpose | Location |
|---|---|---|
| Cloudflare | CDN, DDoS protection, DNS, and SSL | Global (edge network) |
Payment Subprocessors
These subprocessors handle payment processing and fraud prevention.
| Subprocessor | Purpose | Location |
|---|---|---|
| Stripe | Payment processing and fraud detection | USA |
| PayPal | Payment processing | USA |
Software and Platform Subprocessors
These subprocessors provide software and platforms used in delivering our services.
| Subprocessor | Purpose | Location |
|---|---|---|
| WHMCS | Billing and client management | Switzerland |
| Plesk | Web hosting control panel | Switzerland |
| Pterodactyl | Game server management panel | Self-hosted (our infrastructure) |
Communication Subprocessors
These subprocessors assist with customer communications and support.
| Subprocessor | Purpose | Location |
|---|---|---|
| SendGrid | Transactional email delivery | USA |
| Twilio | SMS notifications and 2FA | USA |
Analytics Subprocessors
These subprocessors help us understand how our services are used and improve performance.
| Subprocessor | Purpose | Location |
|---|---|---|
| Google Analytics | Website analytics | USA |
| Open Replay | Error tracking and monitoring | USA |
Subprocessor Changes
We may update this list when we engage new subprocessors or discontinue existing ones. In accordance with our Data Processing Agreement, we will notify customers of material changes to our subprocessor list.
To subscribe to notifications about subprocessor changes, please email legal@suzko.com with the subject line "Subprocessor Updates Subscription."
Contact Information
For questions about our subprocessors or data processing practices, please contact us at:
Suzko, LLC
+1 (888) 819-1699 Toll Free (US & Canada)
+1 (317) 854-5007 Headquarters (US Only)
312 N Green St, Suite D
Crawfordsville, Indiana
47933, United States
Last updated: January 16, 2026