DMCA Policy
Introduction
SUZKO ("we," "us," or "our") respects the intellectual property rights of others and expects our customers to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond promptly to claims of copyright infringement committed using our services.
This policy outlines our procedures for handling DMCA takedown notices, counter-notifications, and our repeat infringer policy.
This DMCA Policy is incorporated into and forms part of our Terms of Service, and your use of SUZKO services is governed by both. Where this document addresses a specific subject, it controls over the Terms of Service to the extent of any conflict on that subject.
Designated Agent
Our designated agent to receive notifications of claimed infringement under the DMCA is:
DMCA Agent
SUZKO, LLC
312 N Green St, Suite D
Crawfordsville, Indiana 47933
United States
Our designated agent is registered with the U.S. Copyright Office DMCA Directory of designated agents.
Filing a DMCA Takedown Notice
If you believe that content hosted on our services infringes your copyright, you may submit a DMCA takedown notice. Your notice must include:
- Identification of the copyrighted work: A description of the copyrighted work that you claim has been infringed. If multiple copyrighted works are covered by a single notification, provide a representative list.
- Identification of the infringing material: The specific URL(s) or other information sufficient to allow us to locate the allegedly infringing material on our services.
- Your contact information: Your name, mailing address, telephone number, and email address.
- Good faith statement: A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- Accuracy statement: A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Signature: A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest.
Submit Your Notice
Send your complete DMCA takedown notice to:
- Email: legal@suzko.com (preferred)
- Mail: DMCA Agent, SUZKO, LLC, 312 N Green St, Suite D, Crawfordsville, Indiana 47933, United States
A notice that does not substantially comply with all of the requirements above may not be effective and may be disregarded. We may, but are not required to, contact you to request a corrected or completed notice.
Our Response to Valid Notices
Upon receiving a valid DMCA takedown notice, we will:
- Remove or disable access to the allegedly infringing material promptly.
- Notify the customer who posted the content that the material has been removed or disabled.
- Provide the customer with a copy of the takedown notice and information about filing a counter-notification.
- Maintain records of the notice for compliance purposes.
Counter-Notification
If you believe your content was removed by mistake or misidentification, you may file a counter-notification. Your counter-notification must include:
- Identification of the removed material: A description of the material that was removed and the location where it appeared before removal.
- Your contact information: Your name, address, telephone number, and email address.
- Consent to jurisdiction: A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or the Southern District of Indiana if you are outside the United States), and that you will accept service of process from the person who provided the original DMCA notification or their agent.
- Good faith statement: A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Signature: Your physical or electronic signature.
Our Response to Counter-Notifications
Upon receiving a valid counter-notification, we will:
- Forward a copy of the counter-notification to the original complainant.
- Inform the complainant that the removed material will be restored in 10-14 business days unless they notify us that they have filed a court action to restrain the allegedly infringing activity.
- Restore the material after 10-14 business days if no such court action notification is received.
Repeat Infringer Policy
We maintain a strict policy regarding repeat infringers. In appropriate circumstances, we will:
- First Offense: Remove the infringing content and issue a warning to the account holder.
- Second Offense: Remove the infringing content and suspend the account for a period determined at our discretion.
- Third Offense: Terminate the account and all associated services permanently.
We reserve the right to terminate any account at any time for egregious or blatant copyright infringement, regardless of prior offenses.
Misrepresentation Warning
Please be aware that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake, may be subject to liability. Before filing a DMCA notice or counter-notification, you may wish to consult with a legal professional.
Forwarding and Publication of Notices
By submitting a DMCA notice or counter-notification, you acknowledge and agree that we may forward it in full — including any personal information it contains, such as your name and contact details — to the opposing party (the alleged infringer or the original complainant) so that they may respond and exercise their rights. We may also forward or publish notices and counter-notifications to third-party transparency databases, such as the Lumen database (lumendatabase.org), where they may be made publicly available with certain personal information redacted.
Modifications
We reserve the right to modify this DMCA Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
For DMCA-related inquiries or to submit a notice, please contact us at:
SUZKO, LLC
+1 (888) 819-1699 Toll Free (US & Canada)
+1 (317) 854-5007 Headquarters (US Only)
312 N Green St, Suite D
Crawfordsville, Indiana
47933, United States
Last updated: July 16, 2026