API Terms of Use

Introduction

These API Terms of Use ("API Terms") govern your access to and use of SUZKO's application programming interfaces (APIs). By accessing or using our APIs, you agree to be bound by these API Terms, our Terms of Service, and our Privacy Policy.

1. API Access

1.1 API Credentials

To use our APIs, you must have an active SUZKO account and generate API credentials. Your API credentials are:

  • Unique to your account
  • Confidential and should not be shared
  • Your responsibility to secure

You are responsible for all activities that occur using your API credentials, whether authorized by you or not. Notify us immediately if you believe your credentials have been compromised.

We may revoke, rotate, regenerate, scope, or invalidate your API keys, tokens, or other credentials at any time, with or without notice, where we reasonably believe it is necessary to protect the security, integrity, or availability of our services, to respond to suspected compromise or abuse, or to enforce these API Terms. You are responsible for updating your integrations following any such change, and we are not liable for any disruption resulting from it.

1.2 Authentication

All API requests must be authenticated using one of the following methods:

  • API Key: Bearer token in the Authorization header
  • OAuth 2.0: For applications requiring user authorization

2. Rate Limits

To ensure fair usage and system stability, API requests are subject to rate limits:

PlanRequests/MinuteRequests/HourRequests/Day
Standard601,00010,000
Business1205,00050,000
Enterprise30015,000150,000

Rate limit information is included in API response headers. If you exceed rate limits, you will receive a 429 (Too Many Requests) response. Implement exponential backoff and retry logic in your applications.

3. Acceptable Use

3.1 Permitted Uses

You may use our APIs to:

  • Manage your hosting services and accounts
  • Automate routine tasks and deployments
  • Integrate our services with your applications
  • Build tools and utilities for your own use or your customers
  • Monitor service status and resource usage

3.2 Prohibited Uses

You may NOT use our APIs to:

  • Circumvent restrictions: Bypass rate limits, access controls, or security measures
  • Scrape or harvest: Collect data in bulk for purposes unrelated to your services
  • Interfere: Disrupt the operation of our services or other users
  • Compete: Create a competing service by replicating our functionality
  • Resell access: Sell or provide API access to third parties without authorization
  • Violate laws: Engage in any illegal activities or violate third-party rights
  • Reverse engineer: Attempt to extract source code or trade secrets

4. API Availability

4.1 Service Level

While we strive for high availability, our APIs are provided "AS IS" without guarantee of uptime. For SLA-backed availability, see our Service Level Agreement.

4.2 Maintenance

We may perform maintenance that temporarily affects API availability. We will provide advance notice when possible through our status page and API announcements.

4.3 Deprecation

We may deprecate or discontinue APIs with at least 90 days' notice. Deprecated endpoints will be documented, and migration guidance will be provided.

5. Data and Privacy

5.1 Data Access

Through our APIs, you may access data related to your account and services. You are responsible for:

  • Protecting any personal data you access or store
  • Complying with applicable data protection laws
  • Obtaining necessary consents from your users if processing their data

5.2 Logging

We log API requests for security, debugging, and analytics purposes. Logs may include request details, IP addresses, and API keys used.

6. Intellectual Property

Our APIs, documentation, and related materials are protected by intellectual property laws. You may not:

  • Copy, modify, or create derivative works of our API code
  • Use our trademarks or branding without permission
  • Claim ownership of any API features or functionality

We grant you a limited, non-exclusive, revocable license to use our APIs in accordance with these terms.

7. Attribution

If you publicly display data obtained through our APIs, you must provide appropriate attribution to SUZKO. Attribution requirements will be specified in our API documentation.

8. Security Requirements

When using our APIs, you must:

  • Use HTTPS for all API requests
  • Secure your API credentials and never expose them in client-side code
  • Implement proper error handling and input validation
  • Report any security vulnerabilities to security@suzko.com
  • Keep your integration up to date with our latest security recommendations

9. Liability and Warranty

Our APIs are provided "AS IS" without warranties of any kind. We are not liable for:

  • Errors, interruptions, or inaccuracies in API responses
  • Damages resulting from your use of the APIs
  • Third-party applications built using our APIs
  • Data loss or corruption

10. Termination

We may suspend or terminate your API access if you:

  • Violate these API Terms or our Terms of Service
  • Engage in abusive or harmful behavior
  • Exceed rate limits repeatedly
  • Fail to pay for services requiring API access

Upon termination, you must immediately stop using our APIs and delete any cached data obtained through them.

11. Changes to Terms

We may update these API Terms at any time. Material changes will be communicated via email and our developer portal. Continued use of the APIs after changes take effect constitutes acceptance.

12. Support

API support is available through our developer documentation and support tickets. Enterprise customers receive dedicated API support with faster response times.

13. Indemnification

You agree to indemnify, defend, and hold harmless SUZKO, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your access to or use of the APIs, or any application, integration, or service you build with or connect to them.
  • Your misuse of the APIs or your violation of these API Terms, our Terms of Service, or applicable law.
  • Any claim by a third party (including your end users) arising from your applications, your handling of data, or your infringement or misappropriation of the rights of any third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.

14. Limitation of Liability

To the maximum extent permitted by applicable law, SUZKO and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of or inability to use the APIs, even if we have been advised of the possibility of such damages and regardless of the theory of liability.

To the maximum extent permitted by applicable law, SUZKO's total aggregate liability arising out of or related to these API Terms and your use of the APIs will not exceed the total amount you paid to SUZKO for access to the APIs during the six (6) months preceding the event giving rise to the claim, or, where API access is provided at no additional charge, one hundred U.S. dollars (US $100).

15. Governing Law

These API Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles, consistent with our Terms of Service. Any dispute arising out of or relating to these API Terms will be subject to the exclusive jurisdiction of the state and federal courts located in the State of Indiana, and you consent to the personal jurisdiction of those courts.

16. Severability

If any provision of these API Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. The invalidity or unenforceability of any provision will not affect the validity or enforceability of any other provision.

17. Entire Agreement

These API Terms, together with our Terms of Service, Privacy Policy, and any other policies or documentation expressly referenced herein, constitute the entire agreement between you and SUZKO regarding your use of the APIs and supersede all prior or contemporaneous understandings and agreements, whether written or oral, on that subject. Our failure to enforce any provision is not a waiver of our right to do so later.

Contact Information

For API-related questions or to report issues, please contact us at:

SUZKO, LLC

legal@suzko.com

+1 (888) 819-1699 Toll Free (US & Canada)

+1 (317) 854-5007 Headquarters (US Only)

312 N Green St, Suite D
Crawfordsville, Indiana
47933, United States

Last updated: July 16, 2026