API Terms of Use

Introduction

These API Terms of Use ("API Terms") govern your access to and use of Suzko's application programming interfaces (APIs). By accessing or using our APIs, you agree to be bound by these API Terms, our Terms of Service, and our Privacy Policy.

1. API Access

1.1 API Credentials

To use our APIs, you must have an active Suzko account and generate API credentials. Your API credentials are:

  • Unique to your account
  • Confidential and should not be shared
  • Your responsibility to secure

You are responsible for all activities that occur using your API credentials, whether authorized by you or not. Notify us immediately if you believe your credentials have been compromised.

1.2 Authentication

All API requests must be authenticated using one of the following methods:

  • API Key: Bearer token in the Authorization header
  • OAuth 2.0: For applications requiring user authorization

2. Rate Limits

To ensure fair usage and system stability, API requests are subject to rate limits:

PlanRequests/MinuteRequests/HourRequests/Day
Standard601,00010,000
Business1205,00050,000
Enterprise30015,000150,000

Rate limit information is included in API response headers. If you exceed rate limits, you will receive a 429 (Too Many Requests) response. Implement exponential backoff and retry logic in your applications.

3. Acceptable Use

3.1 Permitted Uses

You may use our APIs to:

  • Manage your hosting services and accounts
  • Automate routine tasks and deployments
  • Integrate our services with your applications
  • Build tools and utilities for your own use or your customers
  • Monitor service status and resource usage

3.2 Prohibited Uses

You may NOT use our APIs to:

  • Circumvent restrictions: Bypass rate limits, access controls, or security measures
  • Scrape or harvest: Collect data in bulk for purposes unrelated to your services
  • Interfere: Disrupt the operation of our services or other users
  • Compete: Create a competing service by replicating our functionality
  • Resell access: Sell or provide API access to third parties without authorization
  • Violate laws: Engage in any illegal activities or violate third-party rights
  • Reverse engineer: Attempt to extract source code or trade secrets

4. API Availability

4.1 Service Level

While we strive for high availability, our APIs are provided "as is" without guarantee of uptime. For SLA-backed availability, see our Service Level Agreement.

4.2 Maintenance

We may perform maintenance that temporarily affects API availability. We will provide advance notice when possible through our status page and API announcements.

4.3 Deprecation

We may deprecate or discontinue APIs with at least 90 days' notice. Deprecated endpoints will be documented, and migration guidance will be provided.

5. Data and Privacy

5.1 Data Access

Through our APIs, you may access data related to your account and services. You are responsible for:

  • Protecting any personal data you access or store
  • Complying with applicable data protection laws
  • Obtaining necessary consents from your users if processing their data

5.2 Logging

We log API requests for security, debugging, and analytics purposes. Logs may include request details, IP addresses, and API keys used.

6. Intellectual Property

Our APIs, documentation, and related materials are protected by intellectual property laws. You may not:

  • Copy, modify, or create derivative works of our API code
  • Use our trademarks or branding without permission
  • Claim ownership of any API features or functionality

We grant you a limited, non-exclusive, revocable license to use our APIs in accordance with these terms.

7. Attribution

If you publicly display data obtained through our APIs, you must provide appropriate attribution to Suzko. Attribution requirements will be specified in our API documentation.

8. Security Requirements

When using our APIs, you must:

  • Use HTTPS for all API requests
  • Secure your API credentials and never expose them in client-side code
  • Implement proper error handling and input validation
  • Report any security vulnerabilities to security@suzko.com
  • Keep your integration up to date with our latest security recommendations

9. Liability and Warranty

Our APIs are provided "AS IS" without warranties of any kind. We are not liable for:

  • Errors, interruptions, or inaccuracies in API responses
  • Damages resulting from your use of the APIs
  • Third-party applications built using our APIs
  • Data loss or corruption

10. Termination

We may suspend or terminate your API access if you:

  • Violate these API Terms or our Terms of Service
  • Engage in abusive or harmful behavior
  • Exceed rate limits repeatedly
  • Fail to pay for services requiring API access

Upon termination, you must immediately stop using our APIs and delete any cached data obtained through them.

11. Changes to Terms

We may update these API Terms at any time. Material changes will be communicated via email and our developer portal. Continued use of the APIs after changes take effect constitutes acceptance.

12. Support

API support is available through our developer documentation and support tickets. Enterprise customers receive dedicated API support with faster response times.

Contact Information

For API-related questions or to report issues, please contact us at:

Suzko, LLC

legal@suzko.com

+1 (888) 819-1699 Toll Free (US & Canada)

+1 (317) 854-5007 Headquarters (US Only)

312 N Green St, Suite D
Crawfordsville, Indiana
47933, United States

Last updated: January 16, 2026