API Terms of Use
Introduction
These API Terms of Use ("API Terms") govern your access to and use of Suzko's application programming interfaces (APIs). By accessing or using our APIs, you agree to be bound by these API Terms, our Terms of Service, and our Privacy Policy.
1. API Access
1.1 API Credentials
To use our APIs, you must have an active Suzko account and generate API credentials. Your API credentials are:
- Unique to your account
- Confidential and should not be shared
- Your responsibility to secure
You are responsible for all activities that occur using your API credentials, whether authorized by you or not. Notify us immediately if you believe your credentials have been compromised.
1.2 Authentication
All API requests must be authenticated using one of the following methods:
- API Key: Bearer token in the Authorization header
- OAuth 2.0: For applications requiring user authorization
2. Rate Limits
To ensure fair usage and system stability, API requests are subject to rate limits:
| Plan | Requests/Minute | Requests/Hour | Requests/Day |
|---|---|---|---|
| Standard | 60 | 1,000 | 10,000 |
| Business | 120 | 5,000 | 50,000 |
| Enterprise | 300 | 15,000 | 150,000 |
Rate limit information is included in API response headers. If you exceed rate limits, you will receive a 429 (Too Many Requests) response. Implement exponential backoff and retry logic in your applications.
3. Acceptable Use
3.1 Permitted Uses
You may use our APIs to:
- Manage your hosting services and accounts
- Automate routine tasks and deployments
- Integrate our services with your applications
- Build tools and utilities for your own use or your customers
- Monitor service status and resource usage
3.2 Prohibited Uses
You may NOT use our APIs to:
- Circumvent restrictions: Bypass rate limits, access controls, or security measures
- Scrape or harvest: Collect data in bulk for purposes unrelated to your services
- Interfere: Disrupt the operation of our services or other users
- Compete: Create a competing service by replicating our functionality
- Resell access: Sell or provide API access to third parties without authorization
- Violate laws: Engage in any illegal activities or violate third-party rights
- Reverse engineer: Attempt to extract source code or trade secrets
4. API Availability
4.1 Service Level
While we strive for high availability, our APIs are provided "as is" without guarantee of uptime. For SLA-backed availability, see our Service Level Agreement.
4.2 Maintenance
We may perform maintenance that temporarily affects API availability. We will provide advance notice when possible through our status page and API announcements.
4.3 Deprecation
We may deprecate or discontinue APIs with at least 90 days' notice. Deprecated endpoints will be documented, and migration guidance will be provided.
5. Data and Privacy
5.1 Data Access
Through our APIs, you may access data related to your account and services. You are responsible for:
- Protecting any personal data you access or store
- Complying with applicable data protection laws
- Obtaining necessary consents from your users if processing their data
5.2 Logging
We log API requests for security, debugging, and analytics purposes. Logs may include request details, IP addresses, and API keys used.
6. Intellectual Property
Our APIs, documentation, and related materials are protected by intellectual property laws. You may not:
- Copy, modify, or create derivative works of our API code
- Use our trademarks or branding without permission
- Claim ownership of any API features or functionality
We grant you a limited, non-exclusive, revocable license to use our APIs in accordance with these terms.
7. Attribution
If you publicly display data obtained through our APIs, you must provide appropriate attribution to Suzko. Attribution requirements will be specified in our API documentation.
8. Security Requirements
When using our APIs, you must:
- Use HTTPS for all API requests
- Secure your API credentials and never expose them in client-side code
- Implement proper error handling and input validation
- Report any security vulnerabilities to security@suzko.com
- Keep your integration up to date with our latest security recommendations
9. Liability and Warranty
Our APIs are provided "AS IS" without warranties of any kind. We are not liable for:
- Errors, interruptions, or inaccuracies in API responses
- Damages resulting from your use of the APIs
- Third-party applications built using our APIs
- Data loss or corruption
10. Termination
We may suspend or terminate your API access if you:
- Violate these API Terms or our Terms of Service
- Engage in abusive or harmful behavior
- Exceed rate limits repeatedly
- Fail to pay for services requiring API access
Upon termination, you must immediately stop using our APIs and delete any cached data obtained through them.
11. Changes to Terms
We may update these API Terms at any time. Material changes will be communicated via email and our developer portal. Continued use of the APIs after changes take effect constitutes acceptance.
12. Support
API support is available through our developer documentation and support tickets. Enterprise customers receive dedicated API support with faster response times.
Contact Information
For API-related questions or to report issues, please contact us at:
Suzko, LLC
+1 (888) 819-1699 Toll Free (US & Canada)
+1 (317) 854-5007 Headquarters (US Only)
312 N Green St, Suite D
Crawfordsville, Indiana
47933, United States
Last updated: January 16, 2026