Finding your server (any game)
IP, port, password — how to give players what they need to connect.
Every game we host shows the connection details on the service page in /dashboard/services. Two pieces:
- IP address — looks like
198.51.100.42 - Port — game-specific (Minecraft 25565, Rust 28015, etc.)
Share these with your players. Some games take IP:Port (most),
some take them separately (Minecraft, with a space or just IP if
it's the default port).
In-panel connection info
Open the control panel → Network tab. Same info plus any extra ports (RCON, query, mods).
Custom domain / subdomain
You can point a subdomain at the server so players type
play.yourdomain.com instead of an IP. Set an A record at
your DNS pointing the subdomain at your server's IP.
For games where the port isn't the default (Minecraft non-25565, for example), use an SRV record so players don't have to type the port:
_minecraft._tcp.play.yourdomain.com SRV 0 5 25565 play.yourdomain.com.
Password / whitelist
If your server is password-protected, share that separately. Don't put it in the public Discord — DMs or pinned admin-only channel.
If you're using a whitelist (most games support it), add players by name/Steam ID via the in-game console or the panel's file manager.
Players can't connect — quick checks
- Server is Running in the panel?
- IP + port match exactly?
- Player using the right game version?
- Firewall on the player's end isn't blocking outbound UDP/TCP on that port?
- Pingable from the player's machine?
ping <your-ip>— if it times out, network issue between them and the server.
If you've checked all that and players still can't get in, open a ticket with one player's IP — we'll trace it.