Creating mailboxes

Add a mailbox

/tools/business-email → Mailboxes → New mailbox.

• Address — the part before @. So info for info@yourdomain.com.
• Domain — pick from your attached domains.
• Password — 12+ chars. We generate one if you click the generator.
• Quota — disk quota per plan. Default is the plan max.
• Display name — what appears on outbound mail (e.g. "Support Team").

Create. Mailbox is live within seconds.

Sharing access

Two ways:

Same person, multiple devices:

• Send the credentials to their phone + laptop. They configure IMAP on each.

Multiple people, one inbox:

• Same mailbox, same password, multiple IMAP clients. Mail syncs across all of them via IMAP.
• Or: alias / distribution list — see below.

Aliases vs distribution lists vs forwards

Type	Use case
Mailbox	A real account someone signs into. Has its own storage.
Alias	support@ → real-mailbox@. No own storage. One delivery destination.
Distribution list	team@ → multiple mailboxes. Each gets a copy.
Forward	oldname@ → external@gmail.com. No own storage; outbound to a non-Suzko address.

Add via the Aliases / Forwards / Lists tabs.

Resetting a password

Mailboxes → click the mailbox → Reset password. Old password stops working immediately; tell whoever uses it.

Removing a mailbox

Mailboxes → click the mailbox → Delete. Mailbox + all its stored mail is gone. There's no undo and no separate backup — download anything you want first.